List of good and best practices

The following are Good and Best Practices identified from IMPACTPapeRec clusters, partners expertise, bibliographic research and workshop results.


Operational aspects

Service to citizens

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    1.1. Specific collection system adapted to the real needs

    Selection of the best collection system (e.g. Bring banks, door-to-door, recycling yards, mobile collection points) for each zone of the municipality by taking into account its specific characteristics and needs: type of building, density of population, and demographics. The decision of the most suitable system in each neighbourhood should be based on a “step by step” list of requirements. All stakeholders should be engaged in this process.

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    1.2. Separate collection system for paper and board

    Introduction of a separate collection system for paper and board to offer citizens the possibility to separate it from their residual waste and other recyclables.

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    1.3. Constant technological innovation in paper and board collection

    Implementation of a systematic process of continuous technological innovation through annual meetings between local authority, paper mills and others groups interested (e.g. Experts on recycling, recycling companies, waste collectors) to: analyse existing indicators in paper and board collection, identify problems and challenges, analyse arising technologies, decide technological changes to be done.

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    1.4. User-friendly collection container

    Use of container with ergonomic design adapted to different kind of users (i.e. Children, elderly people and disabled citizens). Furthermore, containers and surrounding spaces should be kept clean, accessible, well-lighted and good conditions in general.

Type of collection system

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    1.5. Volunteer collection of paper and board

    Specific campaigns for the collection of paper and board by public and private municipal centres (e.g. Schools, sports clubs) which may provide an extra revenue and used for helping to fund their activities and needs.

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    1.6. Selective collection system for graphic paper

    Introduction of a new container/bag for the selective collection of graphic paper (in addition to the separate collection of paper and board). This will allow to collect two different paper fractions separately: (1) graphic paper and (2) non-graphic paper (mainly packaging paper and board) thus decreasing (or even potentially eliminating) the need for subsequent technical sorting.

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    1.7. Underground containers in higher population density areas

    Implementation of a network of underground containers in dense areas of the city. Underground containers are an interesting solution to overcome difficulties linked with the implementation of separate collection in dense areas and vertical housing.

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    1.8. Compacting collection trucks

    Use of trucks equipped with a compactor in order to reduce the volume of the paper and board collected. This will allow increasing the amounts collected by each truck, making collection more efficient.

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    1.9. Container opening system adapted to paper and board

    Use of containers with openings adapted to the size and shape of the material deposited (i.e. Graphic paper, paper and board packaging). Wide and flat openings are preferred.

Policy, Legislation and Economic aspects


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    2.1. Ambitious strategy and targets

    Implementation of a systematic process for the progressive improvement of paper and board collection in the municipality. It will be based on annual meetings between municipality, paper collectors and others interested groups such as citizen association to: analyse existing indicators in paper and board collection, identify problems and challenges, define potential solutions, select solutions to be implemented, and set objectives for next year.

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    2.2. Cluster of municipalities

    Agreements between municipalities to enhance networking and the exchange of strategies and best practices.

Economic aspects

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    2.3. Pay-as-you-throw

    Fee calculation based on the principle that the less waste you produce (or more and better you sort), the less you pay. Different options for the different collection systems should be considered (e.g. Smart card or barcode stickers for bring banks).

Other economic practices

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    2.4. Tender for waste and recyclables collection service

    Establishment of a tendering process for the selection of the best-possible waste management company based on long-term contracts. This public procedure should consider the specifications linked to the eu public tendering rules (collection method and quality, collection rates, life cycle considerations, support on raising citizens´ awareness, and use of innovative technologies).

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    2.5. Ordinance on paper and board separate collection in public institutions

    Implementation of a new ordinance in order to boost the commitment of public institutions on the separate collection of paper and board (schools, universities, hospitals and public buildings).

Monitoring and Control

Controlling activities 

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    3.1. Data collection and monitoring of pfr quality parameters

    Implementation of sampling procedures to control the quality of paper for recycling. Main parameters to be measured are: material composition, impurities, ashes, moisture, and sticky contaminants.

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    3.2. Monitoring and control of the composition of residual waste and paper and board in other recyclable streams

    Implementation of a methodology to monitor and analyse the composition of residual waste. Based on that, specific actions will be taken in order to get more recyclable/ recoverable material out of the residual stream (i.e. Separate collection).

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    3.3. Control measures to prevent paper theft

    Control and enforcement of measures to avoid theft of paper for recycling. Measures established could be based on container design or control units (camera surveillance, municipal police who watch for those entities, which receive pfr in an illegal way).

Use of information and communication technology (ICT)

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    3.4. Optimization of the collection routes

    Implementation of an optimization software which will plan in advance the routes of the collecting trucks, trying to be as effective as possible and taking into account some aspects such us: collection calendar for households, filling level of the containers or energy savings.

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    3.5. Filling level control for containers

    Implementation a system to control filling level of containers to monitor collection rates and improve planning procedures (efficient planning).

Collection rates and improve planning procedures (efficient planning)

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    3.6. Publication of paper collection Key Performance Indicators (KPIs)

    Collection, processing and publishing the key performance indicators on paper and board management in the municipal website (e.g. Separate collection rate, costs, recycling rate). Also, improvements achieved each year and objectives for the next one should be included in order to gain transparency.

Information and Communication

General information and communication activities 

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    4.1. Information on containers and bags

    Include an illustrative and brief information about paper collection with the recycling instructions (collection schedules and allowed materials) in order to clarify doubts to the citizens, recycling processes and targets appointed by the municipality, both in containers and bags.

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    4.2. Choice of a comprehensive and functional communication package

    Considering the local conditions, demographic characteristics, cultural aspects and options available for selecting the most suitable communication strategy to develop.

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    4.3. Include citizens actively in the information loop (making citizens actors)

    Establishment of a bi-directional communication among municipalities, waste and resource managers, experts and citizens, in order to get inputs from all stakeholders involved. It could be deployed by establishing periodical survey such as campaigns, assemblies, apps, web platforms and face-to-face meetings. Citizens can use these interactive platforms to cooperate with new ideas, opinions or to participate in voting processes.

Communication channels

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    4.4. Waste ambassadors

    Appointing people to inform citizens about the collection system established in the municipality in order to boost their participation. Ambassadors can play an interesting role making the communication to flow. Information will be given by door-to-door visits and information points in the neighbourhoods.

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    4.5. Website on paper and board recycling

    Website explaining the municipal paper and board collection system in an easy way. It will also show the benefits of paper and board recycling. This website will be promoted through all channels used by the municipality(e.g. Local newspaper, information on bins, leaflets, social networks, radio, waste ambassadors).

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    4.6. Roadshows, events and workshops

    Organization of outdoor visual activities to engage local residents and small businesses on paper and board recycling.

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    4.7. Monitoring of communication campaigns

    Evaluation of the communication campaigns performance carried out through the comparison between investments (i.e. Personnel and costs) and results achieved (i.e. Paper and board collection and recycling rate). Measuring the impact of the campaign as a whole should be done using the monitoring techniques guided by aims, objectives and key performance indicators.

Public awareness activities

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    4.8. Publication of stimulating news on paper and board recycling

    Dissemination of successful stories on paper and board recycling to draw attention, inspiring and stimulating citizens (e.g. Use of recycled paper by public bodies, increasing collection rate of newspaper on one neighbourhood). The good stories should be specific and based on reliable data.

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    4.9. Competitions rewarding the best performance in recycling

    Establishment of competitions (e.g. Municipalities, schools, companies) in order to award the best performances or excellent behaviour in paper collection (e.g. Higher collection rates, best quality of the paper and board collected).

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    4.10. Educational areas on paper and board collection and recycling

    Integration of a reserved area in recycling yards and/or sorting plants in order to teach visitors (e.g. Kids, students, retired people) on paper and board collection and recycling.

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    4.11. Dissemination of environmental and economic benefits of paper recycling

    Development and launch of awareness campaigns based on illustrative and clear examples of the recycling benefits (e.g. Co2 reduction or saved trees because of the paper recycled last year in the municipality).

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    4.12. Involvement of celebrities in awareness campaigns

    Appointment of a celebrity to be the public image to spread the message about the importance of recycling.

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    4.13. Targeted communication campaigns

    Identification of the social groups in which paper and board collection should be improved and develop targeted communication campaigns for them (e.g. Schools, kindergartens, new homeowners, tourists in holiday flats).

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    4.14. Associations of citizens providing direct feedback to municipalities

    Creation of association of citizens who get together to discuss issues about paper and board collection. Their feedback is afterwards used by the municipality to improve the paper and board collection system.

As a reminder, here is the distinction made between Good and Best Practices within the framework of the IMPACTPapeRec project:

Good Practice (GP) : a practice that brings further better results but might not be possible to be implemented everywhere, it brings a positive impact only under certain conditions and/or is crucial to success under specific circumstances.

Best Practice (BP): an essential practice that should be implemented everywhere: it has a positive impact and is crucial to success.